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Can't print from Firefox and Thunderbird.
Posted: 25 April 2013, 18:06
by benbullard79
Printer is HP Photosmart 6520 (hp:/usb/Photosmart_6520_series?serial=CN29B1513505TZ). In openSuSE and Fedora this printer is discovered and configured automatically. All I had to do was turn it on. So it seems to be well supported in Linux. In Rosa Fresh I had to configure it with '>System settings>Hardware>Setup the printer(s). the print job queues,...' I can print from kwrite, LibreOffice, and all HP device manager features such as 'align cartridges' seem to work.
What is a significant problem is that I can't print from Firefox or Thunderbird. The dialog boxes appear normal and say it is printing but I get no print. Any ideas?
This device has a choice of 2 'recommended' drivers hpijs 3.2.10 or cips 3.2.10. Problem exists with either driver.
Re: Can't print from Firefox and Thunderbird.
Posted: 26 April 2013, 10:22
by GvMariani
benbullard79 wrote:Printer is HP Photosmart 6520 (hp:/usb/Photosmart_6520_series?serial=CN29B1513505TZ). In openSuSE and Fedora this printer is discovered and configured automatically. All I had to do was turn it on. So it seems to be well supported in Linux. In Rosa Fresh I had to configure it with '>System settings>Hardware>Setup the printer(s). the print job queues,...' I can print from kwrite, LibreOffice, and all HP device manager features such as 'align cartridges' seem to work.
What is a significant problem is that I can't print from Firefox or Thunderbird. The dialog boxes appear normal and say it is printing but I get no print. Any ideas?
This device has a choice of 2 'recommended' drivers hpijs 3.2.10 or cips 3.2.10. Problem exists with either driver.
I had a similar problem in the past (but I have an Epson EPL-6200 PS3 printer, so perhaps the things differs from what you're seeing)...
I resolved it when I noticed that in File - Page setup window the html page is always formatted for "Any Printer": you guess it, by explicity selecting my printer in the above window in place of "Any Printer" I got Firefox print correctly...
I did not find a way to make the setting permanent, though.
Hope this helps...
GvM
Re: Can't print from Firefox and Thunderbird.
Posted: 26 April 2013, 11:55
by ninarello19
Anche io ho lo stesso problema con la mia stampante epson SX125.
Su file -Imposta pagina mi da sempre stampante generica, nonostante metto al suo posto la mia stampante
e dico applica continua a non stampare le pagine web con Firefox oltre che a ritornare sempre su
stampante generica.
Ho già segnalato il problema molto tempo fa ma non ho visto alcun commento.
Grazie
ninarello19
Re: Can't print from Firefox and Thunderbird.
Posted: 26 April 2013, 19:48
by benbullard79
GvMariani wrote:I had a similar problem in the past (but I have an Epson EPL-6200 PS3 printer, so perhaps the things differs from what you're seeing)... I resolved it when I noticed that in File - Page setup window the html page is always formatted for "Any Printer": you guess it, by explicity selecting my printer in the above window in place of "Any Printer" I got Firefox print correctly...
I did not find a way to make the setting permanent, though.
Hope this helps...
GvM
Don't know if that fix would work here as I had already installed poppler and libpoppler35 packages as described here:
http://bugs.rosalinux.ru/show_bug.cgi?id=1865
http://forum.rosalab.ru/en/viewtopic.ph ... 819#p15819
installed those packages and printing from Firefox and Thunderbird now works normally.
I did check and my File>Page setup does indicate 'Any printer' as you described. Would be interested to see if those packages correct issue for you and ninarello19?